Consumers today are accustomed to using the Internet for banking, reserving flights, and buying just about anything, so when they want to book a service appointment at your dealership you should be offering the same functionality.

In fact, the number one complaint by customers who phone a dealership to book a service appointment is phone delay. The average wait time is over five minutes, according to NADA.

Appoint365 addresses this problem by letting customers reserve their service appointments over the Internet, whenever and from wherever they want.

Easy to use

• 3 simple steps to request a service appointment
• Access from PC, Mac or mobile device, over the Internet
• No need to register (customers are identified by their vehicle information)

Practical

• See all available timeslots in real time
• See recommended services for each vehicle
• Confirmation and service reminders by email and SMS
• Cancel or reprogram appointment with one click
• Faster than phoning