As consumer behavior changes, dealers who want to be market leaders must adapt. Today, customers use the Internet for just about everything, and dealers need to offer more than just a form on their website to satisfy them.

Appoint365 is a complete service appointment scheduling and management system that helps dealerships sell more, lower costs, and increase customer satisfaction and retention.

Increase revenue

• Frees Service Advisors to spend more time with customers and sell more services
• Generates more traffic than simple web forms
• Generates new customers
• Improves missed appointment rate
• Increases workshop occupancy rate
• Any dealership employee can book a service appointment

Lower costs

• Reminders improve absenteeism rate
• Lower cost per appointment
• Minimizes dealership personnel dedicated to answering phone to take appointments

Satisfied and loyal customers

• Less missed appointments
• Easy to use
• Easy to cancel or reprogram an appointment
• Print checklist to receive customer

Eliminates overbooking and subutilization of workshop capacity

• Dealer can input the capacity to “sell”
• Manage technician and service advisor hours
• Manage workshop business hours
• Manage multiple workshops

Intelligent workshop capacity management

• Takes into account times for each service when showing available timeslots

Integrated with your DMS

• Exchange information in real time with you dealer management system. Please inquire regarding available interfaces.