Appoint365 is a complete scheduling system that allows a vehicle dealer’s customers to make service appointments over the Internet, and also lets the dealership manage their service schedule.
The system can be used by auto, motorcycle, truck, bus and agricultural equipment, or any type of vehicle dealer that manages one or more service workshops.
Features:
CUSTOMERS
Book appointments on dealer website- Book appointments from mobile device
- One-click cancel or reschedule
- Optimized for iPhone®, iPad®, Android®
DEALERS
Appointments and services
- Any employee can schedule an appointment requested by phone
- Sends appointments made in Appoint365 to your dealer management system, via interface (*)
- Offer services predefined by Manufacturer
- Offer services defined by the dealership
- "Reserved" timeslots, for walk-ins or valued customers
- Fixed timeslots (every X minutes)
- Dynamic timeslots (based on actual times defined for each service booked)
- Print checklist to receive customer
Setup
- Setup Wizard: configure your appointment management sysetm in less than 5 minutess
- Place button on existing dealer website
Reminders and alerts
- By email
- By SMS (extra charges apply)
- Service reminders
- Unlimited, customizable reminders and alerts. You can create your own messages, include promotions or any text.
View appointments
- Today's
- Tomorrow's
- Choose day
- "Unconfirmed appointments" filter
- "Missed appointments" filter
Look and feel
- Templates available
- Buttons for website
- Create your own button
Reports
- Scheduled appointments
- Served appointments
- Cancelled appointments
- Rescheduled appointments
- Unconfirmed appointments
- Missed appointments (useful for rescheduling)
- Website statistics
- Appointments by model
- Services by model
Integration
- Easily integrates with dealer website
- Interfaces with dealer management system (*)
(*) Appoint365 can integrate with any external software system through its web services, in the following manner: (i) Appoint365 pulls data from the DMS: technicians, receivers, brands/models; (ii) Appoint365 pushes scheduled appointments to the DMS (customer, vehicle, services to be performed, appointment date).
Appoint365 is a 100% web-based application, which means the dealership does not need to install any software on their servers or user computers. Our "Setup Wizard" will have you up and running in under five minutes.
The dealer’s customers also access Appoint365 over the Internet, from their PC, Mac or mobile device.
Manufacturers and dealer groups
Please contact us at
sales.appoint365@autologica.com for more information on projects involving dealer groups and dealer networks.
Integrated with your dealer management system
Please contact us at
sales.appoint365@autologica.com to learn more about how to integrate Appoint365 with your dealer management system.